The prices published prices are per person, regardless of the type of room you stay in the user, single or multiple, being able to share in the latter case with other hostellers.
Users must hold the card hostelling. Will be able to obtain on arrival at the Youth Hostel or the Customer Service Centers of different Directorates-General for Youth of the Autonomous Communities.
Users may apply for reservations of seats in advance by phone, fax or Internet, directly to the rural Charts Coldstream Hostel (Cladium Asociados SL)
Reservations must be understood firm, after an advance deposit of 20% of the cost of contracted services, on the date required by the rural Charts Coldstream Hostel (Cladium Asociados SL) indicating the name and concept of income. The deadline passed without receiving the required proof of income, it is understood that the applicant renounces use of the facility.
A reservation requests made in the past 24 hours to 1200 hours on the day of entry, no entry will be asked beforehand.
At all times, the user can cancel the services requested, to be entitled to a refund of amounts that would have paid, but must compensate the rural Charts Coldstream Hostel (Cladium Asociados SL) as follows:
CASES OF CANCELLATION
Cancellation period prior to the arrival at the installation Criminalization on the total amount of contracted services
If the petitioner to renounce the use of the facility, by giving notice to advance equal to or less than thirty calendar days from the date of incorporation to the installation, you lose the amounts paid so far.If the waiver is communicating with an advance of more than thirty calendar days from the date of incorporation to the installation will be the return of 100% of the deposit amount.
- If the petitioner amended the request to use the facility, by giving notice to advance equal to or less than thirty calendar days from the date of incorporation to the installation, you lose the amounts paid so far for the unoccupied seats. When the amendment was communicating with an advance of more than thirty calendar days from the date of incorporation to the installation will be the return of 100% of the amount paid for seats not occupied. This amount can be offset by the amount outstanding from the rest of places.
- In all cases, the annulment of places or services on the same day at the entrance to the facility or during the stay, non-submission of the user or non-voluntary use of contracted services not eligible for any refund or return, taking a penalty of 100% of the contracted services and places. Similarly, in the same proportion, then in the event of partial annulment of places or reducing the number of contracted services.
DEPOSIT A group of schoolchildren, youth groups and associations, will be asked a bond / deposit in cash, into bed for an amount of 300 Euros. This deposit is linked to the pre-and post-stay facilities. Any damage caused during his stay, will be supported financially by the bail application. If the damage outside a higher cost, will explore a new path of fertilizer directly with the customer.
Bank Account for: Cladium Asociados SL No 2038 3376 18 6000038939 Caja Madrid (Indicating Name, Last Name and Date of Entry)
Pursuant to the provisions of Law 15/1999, of December 13, Protection of Personal Data, Cladium Asociados SL, informs its users that would provide as many personal details will be included in a data file staff, created and maintained under the responsibility of SL Associates Cladium
The purpose of this file is to facilitate the processing and send trade deals in the future on products and services that may be of interest to our users.
Cladium Asociados SL guarantees the security and confidentiality of data provided. In this way, is committed to fulfilling its obligation of secrecy of personal data and their duty to save them and take all necessary measures to prevent tampering, loss, treatment or unauthorized use.